RIGHT OF WITHDRAWAL

 

1. you can revoke your contractual declaration within one month without giving reasons in text form (e.g. letter, fax, e-mail) or - if the goods are delivered to you before the deadline - by returning the goods.

2. the period begins after receipt of this instruction in text form, but not before receipt of the goods by the recipient.

3. the timely dispatch of the revocation or goods is sufficient to comply with the revocation period.

4. revocation and return are to be addressed to:
Brockamp braiding and ropery GmbH
Zum Mühlgraben 18, D - 68642 Bürstadt
Phone: 0049 - (0)6206 - 8510
Fax: 0049 - (0)6206 - 707133
E-Mail: Seil-Brockamp@t-online.de

5. in the event of an effective revocation, the services received by both parties must be returned and any benefits (interest) must be surrendered

6. if you are unable to return the service received in whole or in part or only in a deteriorated condition, you must compensate us for the value. This does not apply to the surrender of goods if the deterioration of the goods is exclusively due to their inspection - as would have been possible in a store, for example. In addition, you can avoid the obligation to pay compensation for any deterioration caused by the intended use of the item by not using the item as if it were your property and refraining from doing anything that could impair its value.

7. items that can be sent by parcel post are to be returned at our risk. You must bear the costs of the return shipment if the price of the item to be returned does not exceed 40 euros or if, in the case of a higher price of the item, you have not yet provided the consideration or a contractually agreed partial payment at the time of the revocation. Otherwise the return shipment is free of charge for you.

8. items that cannot be sent by parcel post will be collected from you.

9. obligations to reimburse payments must be fulfilled within 30 days. The period begins for you with the dispatch of your declaration of revocation or the goods, for us with their receipt.

10. there is no right of withdrawal for the delivery of goods that have been manufactured according to customer requirements or customer specifications or that have been adapted to personal needs and customer requirements. This also applies to goods that are not suitable for return due to their nature.

11. dealers and resellers have no right of revocation and return according to § 312 d BGB.

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